Terms and Conditions

Welcome to the Prints and Signs International LLC (Also referred as PSI LLC) web site, which is doing business as canvaschamp.co.uk. The following Terms of Service ("TOS") contain the terms and conditions that govern your (also referred as User) use of the Web Site and canvaschamp.co.uk Service. Use of the Prints and Signs International LLC Web Site constitutes acceptance of these TOS. Canvaschamp.co.uk is a trademark of Prints and Signs International LLC.

Prints and Signs International LLC reserves the right to add, delete and/or modify any of the terms and conditions contained in this TOS, at any time and in its sole discretion, by posting a change notice or a new agreement on the Prints and Signs International LLC Web Site.

This TOS constitutes the entire and only agreement between us and you(user), and supersedes all prior or contemporaneous agreements, representations, warranties and understandings.

PSI LLC uses other affiliated companies or third parties to provide certain products and services accessible through the Web Site. PSI, LLC does not control those third parties or their services. Users agree that PSI LLC will not be liable to you in any way for your use of such services as our affiliates or third parties may have their own Terms and Conditions. In case of conflicts between Terms and Conditions, you must comply with PSI, LLC’s TOS.

Eligibility to use Website:

PSI LLC will only knowingly provide service to customer that can lawfully enter into and form contract under applicable law. If site user is under age of 18, but at least 13 years of age, he/she may use the PSI LLC services under supervision of parent or legal guardian after they agree to these TOS. PSI LLC website is not intended for children under age of 13.

PSI LLC website canvaschamp.co.uk grants users limited revocable license to access and use the website for its offered services, subject to users’ compliance with these TOS. PSI LLC does not allow customers to collect or use information collected on the website to compete with PSI LLC or to create derivative work based on the content of the web site. If user uses the information other than per TOS, PSI LLC may revoke the access and pursue other legal course of action permitted under applicable state or federal law.

Prohibited Use:

User can only use the website as expressly permitted by PSI LLC. User may not cause harm to the website. Specifically, but not by way of limitation, user may not:

Copy Right:

All the content including but not limited to: Design, graphics, organization and digital conversion related to site are protected under applicable copyright, trademarks and other property rights. Copying, downloading or redistribution of any such matters or any part of site, except outlined in this TOS, is strictly prohibited.

User will retain ownership of the content that are used, referred or uploaded by the user during the use of the site. "While using any outside content, user grants following licenses to PSI LLC, the non-exclusive, worldwide, transferable, sublicensable right to copy, crop, reproduce, publicly display, sell and distribute design in or on products and in advertising, marketing, samples, and promotional materials for PSI LLC." And the right to make modifications to users' design. We will not distribute it without prior approval from your side.

User may remove the design, graphics or file, designed or uploaded by the user, at any time during the usage of the website. After the content designed by the user is transferred to the PSI LLC, if user chooses to remove that content, Please notify PSI LLC in writing. Any orders that might have derived from that content will prior to the written notification of termination will fulfilled.

You may remove the Content you designed at any time, and you retain any copyright and other intellectual property rights in that Content. If you choose to remove Content that you designed or uploaded and notify CanvasChamp™ of your intention to terminate the licenses described in the above paragraph, those licenses will terminate, except that CanvasChamp™ may fulfill all orders that are in any way derived from that Content placed prior to notice of termination and may continue to use said Content in marketing and promotional materials.

If user believes that her/his work has been copied in a way that constitutes copyright infringement, please provide our copyright agent (cs@canvaschamp.co.uk) following information.

Our Agent will quickly act on any such notice received.

Reservation of Rights:

PSI LLC reserves the right but does not assume the obligation to monitor transactions and communications occurs through website. If PSI LLC determines, in its sole and absolute discretion, that user will breach a term or condition of these TOS, PSI LLC may cancel such transactions and restrict access.

PSI LLC may modify the site canvaschamp.co.uk at any time without any prior notice and will occur no liability for doing so.

Representation and Warranties:

User of the site represent and warrant to PSI LLC that in use of the canvaschamp.co.uk site, user will not infringe the copyright, trademark, patent, trade secret, right of privacy, right of publicity or other legal right of any third party. User further represents and warrants to PSI LLC, that there are no claims, demands or any form of litigation pending, or to the best of user’s knowledge, threatened with respect to any of user’s content. PSI LLC, will not be required to pay any third party related to using the content provided by the user. User content should not cause direct or indirect injury to any third party and should be free of Viruses or any other program or technology that can cause direct or indirect damage to the site.

Disclaimer and Exclusions:

PSI LLC provides a website canvaschamp.co.uk service on an “as is” and “as available” basis. PSI LLC, do not represent or warrant that site will be uninterrupted, will be free of errors and in accuracy, will be reliable, will be timely, and will meet user’s requirements. PSI LLC makes no warranties other than those made expressly in these TOS, and hereby disclaims any and all implied warranties, including without limitation, warranties of fitness for a particular purpose, merchantability and non- infringement.

PSI LLC will not be liable to any user or any third party for any consequential, incidental, indirect, punitive or special damages (including damages relating to lost profits, lost data or loss of goodwill). Arising out of relating to or connected with (a) the use of the site or any service or products based on any cause of action, even if advised of the possibility of such damages. (b) the content contained on the site, or (c) any delay or failure in performance beyond control of the Covered Party.

Limitation of Liability:

Limitation of liability, under for a breach of a party’s representations and warranties under these TOS or in connection with your indemnity obligations under these TOS, in no event will the liability of PSI LLC exceed the value of the signs ordered or serviced rendered. Value of the signs or services are limited to the stated value on the PSI LLC, site canvaschamp.co.uk or charged to the customer.

Indemnification:

User must indemnify and hold PSI LLC and its employees, partners, suppliers, representatives, agents, affiliates, directors, officers, managers and shareholders (if applicable) harmless from any damage, loss, or expenses including reasonable attorney’s fees incurred in connection with any third-party claim ,demand or action brought against any of the parties alleging that user have breached any of these TOS through any act of omission.

Registration:

User might be asked to register at the site. User must agree to provide accurate, complete registration information. Each registration is for personal use only and access to that information should not be made available to multiple users. PSI LLC, do not permit any other person uses registration section besides user’s own registration.

Color Issues:

PSI LLC uses standard industry software for designing and printing purpose. We do not guarantee any color matching or exact color print. Slight color variations are possible and should be considered as acceptable and will not be considered production mistake and will not be eligible for refund or return or re production. We use best judgment to match color but if you need visually match color, we suggest ordering sample product.

Production:

PSI LLC uses production facilities inside and outside of the UK. It can not guarantee where production will be done for each product and order. Your order can be manufactured in the UK or outside.

Design Proofing:

PSI LLC will not proof read any design made by user. Please double check all your design before submitting order. PSI LLC can not be held responsible for mistakes in design made by the customer. PSI LLC will print submitted file as it is form. In case where proof is requested, PSI LLC will produce using last proof approved by the customer. Any mistake/changes in the proof has to be done before approval of the proof.

Response Time:

PSI LLC requires user to response to all information or proof approval request in three days. If user fails to respond to the request for any reason, PSI LLC will use best judgment on if and how to proceed.

Delays:

PSI LLC shows estimated delivery date for each order on the canvaschamp.co.uk site. These dates are indicative dates only and are based on production ready orders and don’t include any public holidays or shipping delays. Any delay due to shipping has to be addressed directly with the shipping company.

Refund and Returns:

How can I Request a Reprint OR Refund?

CanvasChamp believes in customer satisfaction. If you find any defect in our canvas prints, we will make it perfect for you. This includes any manufacturer's defects such as loose or wavy canvas, bubbles, scratches or fading. If this occurs we will either replace your canvas print or fix it at our cost.

If you require a reprint or refund, the process can be expedited by providing a digital image of the damage or defect along with a clear description of the problem (Try to be as descriptive as you can while sending defective image). Please contact us on cs@canvaschamp.co.uk we will be happy to assist you.

Returns Procedure: Customer needs to send us the email of the pictures of the damaged product at cs@canvaschamp.co.uk ; the pictures will be reviewed within 24 hours and if found to be manufacturing defect Return Authorization number will be issued to customer after which he can return the products.

Returns Window: Customer can return within 90 days from receipt of order.

Refund Method: The refund shall be issued on their card or PayPal from which order was paid for and is generally done within 7 business days.

Responsibility for Return Shipping Costs: Return shipping costs are paid by CanvasChamp

Miscellaneous:

These TOS will be binding upon each party hereto and its successors and permitted assigns, and governed by and construed in accordance with the laws of the State of South Carolina without reference to conflict of law principles. These TOS will not be assignable transferable by user without the prior written consent of PSI LLC. These TOS contain the entire understanding of the parties regarding its subject matter, and supersedes all prior and contemporaneous agreements and understanding between the parties regarding its subject matter. User and PSI LLC are independent contractors, and no agency, partnership, joint venture, or employee-employer relationship is intended or created by these TOS.

Notice:

All notices required or permitted to be given under these TOS will be in writing and delivered to the other party by any of the following methods: (a) U.K mail or Courier (b) electronic mail. All the notices to PSI LLC should be sent to cs@canvaschamp.co.uk and also hard copy with signature and contact information should be sent to company address.

Dispute Resolution:

In the rare event of dispute, all disputes arising out of, relating to, or connected with these TOS or your use of any part of the canvaschamp.co.uk service will be exclusively resolved under confidential binding arbitration in accordance with the commercial arbitration rules of JAMS, rather than in court. Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party.We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights. PSI LLC may seek equitable relief, including, without limitation, injunctive relief and specific performance without the requirement of posting a bond or other security or proving damages are insufficient, from a court of competent jurisdiction.

Newsletter Subscription:

By placing the order you agree to receive promotional email and other newsletters from CanvasChamp regarding order confirmation and other emails.